After sales services

With Nyami we propose a true “one-stop-shop” concept, from start to end, from delivery to the end of the life cycle, call it the “one-stop-shipping” principle. We are committed to ensure an After-Sales-Service through warrantees provided by the manufacturer and contracted SLA’s with specialised subcontractors in those geographical regions where our customers will take us.

Guarantee

  • The Nyami range has a 3 year guarantee for the boat structure and all elements of the propulsion. We provide extra warrantees up to 5 years
  • The lithium batteries (LiFePO4) are guaranteed for 1,500 cycles which would be around 5 years (depending on the seasons)
  • As part of the guarantee commitment, regular check-ups are provided by industry professionals

Certification

  • The construction of the Nyami range is certified by the organisation bureau "Veritas" which also provides the Visa document for the installation of the electrical parts including the propulsion lines.

Assistance

  • A network of industry experts, trained in the latest technologies which are available on the Nyami range, is available in each of the areas where our boats are operational.
  • This network ensures the after sales service and the regular check-ups planned as per the contractual guarantee.